Terms and Conditions:
1. Introduction: By using this website, you agree to comply with these Terms and Conditions. These terms apply to all activities on our site, including browsing, purchasing, and interacting with any offered content or services.
2. Australian Consumer Law Compliance: Our business observes all protections and guarantees under Australian Consumer Law (ACL). This includes providing refunds, repairs, or replacements for faulty goods, as
required by law.
3. Orders and Payment: Orders are only accepted upon confirmation. We reserve the right to decline or cancel orders at our discretion, including for reasons such as stock unavailability, errors in listings, or suspected misuse. Customers agree to provide accurate, current billing and contact information and to update details as necessary. Accepted payment methods will be listed at checkout. All prices may change without notice.
4. Shipping and Delivery: We will provide information about shipping options, timeframes, and any associated costs at checkout. Delivery timeframes are estimates and may vary due to factors beyond our control. Your order confirmation will list shipping details. If an item cannot be delivered within a reasonable time, you are entitled to a remedy under ACL.
5. Returns and Refunds: Our Returns Policy outlines your rights to return products, receive refunds, or organize a replacement. Refunds will be processed in accordance with ACL and any additional
guarantees or warranties provided at purchase.
6. Store Credit, Vouchers, and Discounts: Store credits, vouchers, and discount codes may be subject to specific expiry dates or conditions, which will be stated clearly at time of issue. These may not be redeemable for cash and are not transferable unless expressly stated.
7. Intellectual Property: All content on this website, including text, images, logos, and designs, is owned by us or our licensors. You may not copy, distribute, or use our content without written permission, except as permitted by law.
8. Prohibited Conduct: Users must not misuse the website or its content. This includes (but is not limited to):
● Violating applicable laws.
● Providing false information.
● Infringing intellectual property rights.
● Uploading malicious code or viruses.
● Attempting to gain unauthorized access to systems.
● Disrupting service or harassing others.
We may suspend or terminate your access if you breach these rules.
9. Third-Party Services and Links: This site may include links to third-party websites. We do not control or endorse third-party content and are not responsible for any issues arising from use of external sites. Please review the policies of any third-party sites before engaging with them.
10. Privacy: Your personal data is handled in accordance with our Privacy Policy. Please refer to that document for details on collection, use, and protection of your information.
11. Limitation of Liability: To the extent permitted by law, we are not liable for indirect, incidental, or consequential losses related to use of our website, products, or services. Nothing in these terms excludes your rights under ACL.
12. Changes to Terms: We may update these Terms and Conditions from time to time. Continued use of the website after changes are posted means you accept the revised terms.
13. Governing Law: These Terms and Conditions are governed by, and will be interpreted in accordance with, the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.
14. Contact Us: For questions about these Terms and Conditions, please contact us at the business email address provided on our website.
Terms of Service
Website Use
This website is managed by Pippa Riot. When you access any part of our site or purchase from us, you agree to be bound by these Terms of Service (“Terms”), along with any other policies or linked conditions posted here. These Terms apply to everyone using our website: visitors, customers, suppliers, and contributors.
Accepting the Agreement
Please review these Terms before using our website. By browsing or shopping here, you confirm your acceptance of our rules. If there is anything here you do not agree with, you must not use our website or services. Any new features, tools, or updates on our site will also be subject to the latest Terms, which can change at any time. Your continued use after updates means you accept the revised terms. Our store uses the Shopify platform as our online sales provider.
Eligibility & Lawful Use
You must be at least the legal age of majority in your state or territory, or have the appropriate parental consent, to use or make purchases from this site. You agree not to use our products or services for any unlawful activity and to comply with all local, state, and federal laws. Uploading or spreading any viruses, worms, or destructive code is strictly forbidden. Any breach of these Terms can lead to us immediately ending your access to our services.
Service Refusal & Data Security
We reserve the right to deny service to anyone at any time for any reason. You
understand and accept that while account and credit card details are protected during transfer, other content you submit may be transmitted and adjusted for network compatibility across different systems. Replicating, reselling, or exploiting our services or any site content without written permission is not allowed. Section titles are for convenience and do not impact the meaning of these clauses.
Product Information & Reliance
We do our best to ensure all information on this site is as accurate, current, and complete as possible. However, we can’t guarantee everything will always be correct or current. Any reliance on website content is at your own risk, and you should double-check details before making critical decisions. This site may display some historical or outdated information and we do not commit to updating content unless required. Changes can be made to the site at any time without warning.
Price & Service Changes
Product prices and available services are subject to change without prior notice. We may update, pause, or remove any part of our service at any time. We are not liable to users or third parties for any changes, suspensions, or discontinuation of services.
Product Sales & Descriptions
Some products or services are only available online, often with limited quantities. Returns or exchanges are governed by our Return Policy. We try to display product colours and details accurately, but we can’t guarantee every screen will show them exactly. We may restrict sales to particular customers, regions, or order quantities at our discretion. Product and price information can be changed at any time. We cannot assure product quality will always meet your expectations, nor that every error will be corrected.
Account & Billing Accuracy
We may reject or limit a purchase at our sole discretion, including for excessive order quantities or those using the same account, card, or address. If an order is changed or cancelled, we’ll try to let you know using your supplied email or phone. Orders that appear to come from dealers or resellers may be refused. It’s your responsibility to keep your payment, address, and contact information updated and accurate so we can fulfil your order or reach you if needed.
Third-Party Services & Links
We may give you access to tools or content from third parties on an “as is” basis without any warranty or endorsement. You use these resources entirely at your own risk and should review their terms separately. Our website might also contain links to third-party sites that we do not control and are not responsible for. Purchases or disputes with those sites must be directed to the relevant party.
User Content & Feedback
By sending us comments, suggestions, or submissions (whether requested or not), you agree we can use, edit, and publish them in any medium and for any purpose without restriction or compensation. We are not required to keep your submissions confidential or to respond. We may review and remove content we consider unlawful, offensive, or violating any rights, but have no obligation to do so.
Privacy
Personal information you provide is managed according to our Privacy Policy.
Errors & Corrections
Occasionally there may be mistakes, omissions, or inaccuracies regarding product details, pricing, or availability. We reserve the right to correct any error and change or cancel orders at any time, including after an order has been submitted. We are not bound to update information unless required by law.
Prohibited Activities
You must not use the site or its content for: unlawful purposes; infringing rights; uploading harmful code; harassing or discriminating; providing false information; interfering with site security; spamming or scraping; or any activity that breaches the laws or rights of others. We may terminate your access for prohibited conduct, without notice.
No Guarantee & Limited Liability
Services and products are offered “as is” and “as available”. We make no promises about their uninterrupted availability or suitability for your needs. To the extent permitted by law, we are not responsible for any direct, indirect, or consequential losses arising from your use of our service or from any errors or problems on the site.
Indemnity
You agree to indemnify and defend us, our staff, and our partners against any claim or demand (including reasonable legal fees) arising from your breach of these Terms or your violation of any law or third-party rights.
Severability
If any part of these Terms is found to be invalid or unenforceable, the remainder of the Terms continues to apply.
Termination
Either you or we may terminate these Terms at any time. You may do so by notifying us or ceasing all use of the site and services. If you breach these Terms, we can end your access without notice and you remain liable for any outstanding obligations.
Entire Agreement
These Terms of Service and any site policies represent the full agreement between you and us, overriding any previous agreements. Any ambiguity in these terms will not be interpreted against the drafter Australian Law. These Terms are governed by Australian law and any separate agreements to provide services will be interpreted accordingly.
Changes
These Terms may be updated or replaced at our discretion by posting amendments to this page. Ongoing use of the website after changes are posted means you accept those changes.
Contact
If you have questions about these Terms, please contact us at our published business email.
